Adriana Machielsen: Corporate English & Dutch Training & Translation
Last updated: April 2026
INTRODUCTION
Adriana Machielsen (“I”, “me”, “my”) is committed to protecting your personal data and respecting your privacy. This privacy policy explains who I am, what personal data I collect, why I collect it, how I use it, and what your rights are in relation to your personal data.
This policy applies to all personal data collected through my website at adrianamachielsen.com, through email correspondence, through booking systems (Amelia), and through any other means by which you interact with me or my services.
I take my obligations under applicable data protection law seriously — including the General Data Protection Regulation (GDPR) as applicable in the European Union and European Economic Area, and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
Please read this policy carefully. If you have any questions, you can contact me at any time at [email protected]
1. WHO I AM
Data Controller: Adriana Machielsen Corporate English & Dutch Training & Translation. Operating remotely and worldwide Email: [email protected] Website: adrianamachielsen.com
As the data controller, I am responsible for deciding how and why your personal data is processed.
2. WHAT PERSONAL DATA I COLLECT
I collect and process the following categories of personal data:
2.1 Data you provide directly to me
- Identity data — your first and last name
- Contact data — your email address, and where provided, your phone number
- Professional data — your job title, company name, and industry, where provided
- Communication data — the content of messages, emails, and enquiries you send me
- Booking data — information provided when scheduling a call or session, including your preferred date, time, and time zone
- Financial data — invoicing details such as your name, company name, and billing address. I do not store payment card details — payments are processed securely through third-party payment providers (Paypal, Stripe).
2.2 Data collected automatically
When you visit my website, certain data is collected automatically through cookies and similar technologies, including:
- Technical data — your IP address, browser type and version, operating system, and device type
- Usage data — pages visited, time spent on pages, links clicked, and referring URLs
- Cookie data — as described in detail in Section 8 of this policy
2.3 Data I receive from third parties
I may receive limited personal data about you from third-party platforms where you interact with me — for example, LinkedIn, booking platforms (Amelia), or video conferencing tools such as Microsoft Teams or Google Meet.
3. HOW I COLLECT YOUR PERSONAL DATA
I collect personal data through the following means:
- Contact form on my website
- Email correspondence sent directly to [email protected]
- Booking systems used to schedule intake calls and coaching sessions (Amelia)
- Video conferencing platforms used to deliver online sessions
- LinkedIn and other professional platforms where you connect or correspond with me
- Invoicing and payment processes
- Cookies and website analytics tools as described in Section 8
4. WHY I COLLECT YOUR DATA AND THE LEGAL BASIS FOR PROCESSING
I only process your personal data where I have a lawful basis to do so under the GDPR. The table below explains what I use your data for and the legal basis I rely on:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiry or contact form submission | Legitimate interests / Pre-contractual steps |
| Providing coaching, training, or translation services | Performance of a contract |
| Scheduling and managing sessions and appointments | Performance of a contract |
| Sending invoices and processing payments | Performance of a contract / Legal obligation |
| Maintaining financial and business records | Legal obligation |
| Sending service-related communications | Performance of a contract |
| Sending marketing communications (newsletters, updates) | Consent |
| Improving my website and understanding how visitors use it | Legitimate interests |
| Complying with legal obligations | Legal obligation |
A note on legitimate interests: Where I rely on legitimate interests as my legal basis, I have carefully considered whether my interests are overridden by your rights and freedoms. You have the right to object to processing based on legitimate interests at any time — see Section 7 for details.
A note on consent: Where I rely on consent — for example, for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
5. HOW I USE YOUR PERSONAL DATA
I use your personal data for the following purposes:
5.1 To provide my services To deliver corporate language training, executive coaching, translation, and copywriting services — including scheduling sessions, communicating about your programme, and delivering materials.
5.2 To respond to your enquiries To respond to messages, contact form submissions, and questions submitted via email or LinkedIn.
5.3 To manage our business relationship To send invoices, process payments, maintain records, and manage the administrative aspects of our working relationship.
5.4 To improve my website To understand how visitors use my website, identify technical issues, and improve the user experience.
5.5 To send marketing communications Where you have given your consent, to send you updates, newsletters, or information about my services. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting me directly.
5.6 To comply with legal obligations To meet my legal and regulatory obligations, including financial record-keeping requirements.
6. HOW LONG I KEEP YOUR DATA
I retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law.
| Data Type | Retention Period |
|---|---|
| Enquiry and contact data | 2 years from last contact |
| Client coaching and training records | 5 years from end of engagement |
| Financial and invoicing records | 7 years (legal requirement) |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Website analytics data | 26 months (standard analytics retention) |
| Booking and scheduling data | 1 year from session date |
When your data is no longer needed I will securely delete or anonymise it.
7. YOUR DATA PROTECTION RIGHTS
Under the GDPR you have the following rights in relation to your personal data. I will respond to all valid requests within one month of receipt.
7.1 Right of access You have the right to request a copy of the personal data I hold about you, along with information about how I use it.
7.2 Right to rectification You have the right to ask me to correct any inaccurate or incomplete personal data I hold about you.
7.3 Right to erasure You have the right to ask me to delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw your consent.
7.4 Right to restriction of processing You have the right to ask me to restrict the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is resolved.
7.5 Right to data portability Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transfer it to another controller.
7.6 Right to object You have the right to object to processing of your personal data where I rely on legitimate interests as my legal basis. You also have an absolute right to object to your data being used for direct marketing purposes at any time.
7.7 Rights related to automated decision-making I do not make decisions about you based solely on automated processing. No automated decision-making or profiling takes place in connection with my services.
7.8 Right to withdraw consent Where I process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of your rights, please contact me at: 📧 [email protected]
I will respond within one month. In complex cases I may extend this by a further two months, in which case I will notify you within the first month and explain the reason for the extension.
You will not be charged a fee for exercising your rights unless your request is manifestly unfounded or excessive, in which case I may charge a reasonable administrative fee.
8. COOKIES
8.1 What are cookies? Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information to website owners about how their site is used.
8.2 What cookies does my website use?
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly necessary | Essential for the website to function — cannot be disabled | Session |
| Analytics | Help me understand how visitors use my site (e.g. Google Analytics) | Up to 26 months |
| Functional | Remember your preferences and improve your experience | Up to 12 months |
| Marketing | Used to show relevant content — only if you consent | Up to 12 months |
8.3 How to manage cookies When you first visit my website you will be asked to consent to non-essential cookies via a cookie banner. You can change your cookie preferences at any time by clicking the cookie settings link in the footer of my website.
You can also manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of my website. For more information on managing cookies visit www.allaboutcookies.org.
9. SHARING YOUR PERSONAL DATA
I do not sell, rent, or trade your personal data to third parties. I may share your data in the following limited circumstances:
9.1 Service providers I use a small number of trusted third-party service providers to help me operate my business — including website hosting, email, booking systems, video conferencing, invoicing, and analytics tools. These providers process your data only on my instructions and are bound by data processing agreements.
Current third-party tools I use may include:
- WordPress — website hosting and management
- Google Workspace / Gmail — email and document management
- Microsoft Teams or Google Meet — online session delivery
- Amelia or equivalent — session scheduling
- Google Analytics — website analytics
- An invoicing platform — financial administration
9.2 Legal requirements I may disclose your personal data where required to do so by law, court order, or regulatory authority.
9.3 Business transfers In the unlikely event that my business is transferred or restructured, your personal data may be transferred as part of that process. I will notify you if this occurs.
I do not share your personal data with any third parties for their own marketing purposes.
10. INTERNATIONAL TRANSFERS
Some of the third-party tools I use may process your data outside the European Economic Area (EEA). Where this occurs I ensure that appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — to protect your data to the same standard as within the EEA.
If you would like more information about the safeguards in place for any specific transfer, please contact me at [email protected]
11. DATA SECURITY
I take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
- Use of secure, password-protected systems and platforms
- Encrypted email and document storage where possible
- Limiting access to personal data to myself only
- Regular review of security practices
Please be aware that no method of transmission over the internet is completely secure. While I do my best to protect your personal data, I cannot guarantee its absolute security.
In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, I will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, and will notify you directly where required by law.
12. LINKS TO OTHER WEBSITES
My website may contain links to third-party websites — including my travel blog, In the World’s Jungle, and external platforms such as LinkedIn. This privacy policy applies only to adrianamachielsen.com. I am not responsible for the privacy practices of any third-party websites and encourage you to read their privacy policies before providing any personal data.
13. CHILDREN’S PRIVACY
My services are directed at professionals and corporate clients. I do not knowingly collect personal data from anyone under the age of 16. If you believe I have inadvertently collected data from a minor, please contact me immediately at [email protected] and I will delete it promptly.
14. CHANGES TO THIS PRIVACY POLICY
I may update this privacy policy from time to time to reflect changes in my practices, services, or legal obligations. When I make significant changes I will update the “Last updated” date at the top of this page and, where appropriate, notify you by email.
I encourage you to review this policy periodically to stay informed about how I protect your personal data.
15. HOW TO COMPLAIN
If you are unhappy with how I have handled your personal data, I would always ask that you contact me first at [email protected] so I can try to resolve the matter directly.
If you are not satisfied with my response, or believe I am processing your data unlawfully, you have the right to lodge a complaint with the relevant supervisory authority.
In Belgium: Gegevensbeschermingsautoriteit (GBA) / Autorité de Protection des Données (APD) Website: www.gegevensbeschermingsautoriteit.be Email: [email protected] Telephone: +32 (0)2 274 48 00
In the Netherlands: Autoriteit Persoonsgegevens (AP) Website: www.autoriteitpersoonsgegevens.nl
You may also lodge a complaint with the supervisory authority in the EU member state where you live or work.
16. CONTACT
For any questions, requests, or concerns relating to this privacy policy or the way I handle your personal data, please contact me:
📧 [email protected] 🌐 adrianamachielsen.com
Adriana Machielsen — Corporate English & Dutch Training & Translation | Remote | Worldwide